It is very important to know the company you buy from; because service and warranty are important factors for a large kitchen appliance.
Fotile’s motto is “Caring is at the heart of everything we do”. Fotile as a company does seem to care about their profits, too, and this is probably the reason they have an innovative team that focuses on kitchen appliances with over 1800 patents under their name. This is why FOTILE received 9 iF Design awards and 9 Red Dot awards, making the brand the world leader in award-winning kitchen electronic design.
They boast of 17 million families using their products around the world. This shows through the number of 5 star buy from amazon reviews on Amazon, their main outlet to the American market as well as their commitment to quality by being a member of the HVI, the most credible institution for home ventilation in North America. They also have a really good customer support team, which is again seen through verified purchase reviews on Amazon and feedback on Houzz.