KSI CUISINE SOLUTIONS 100% SATISFACTION GUARANTEE
KSI Cuisine Solutions guarantees 5 years warranty for the cabinets and doors and 15 years warranty for the quartz countertops.
KSI Cuisine Solutions warrants its Designer Series products to be free from defects in material or workmanship for a period of five years. KSI Cuisine Solutions at their choice may elect to repair or replace any KSI Cuisine Solutions product covered by this warranty.
This warranty does not apply where items have been improperly stored or improperly installed. This warranty does not cover the following: costs of removing warranted material or the installation of replacement material, natural variations and aging inherent in wood, normal wear, and tear or damage/defects caused by misuse, abuse, negligence, or modification in any way. This warranty does not apply to products purchased without a finish.
KSI Cuisine Solutions reserves the right to inspect claimed defective products. No returns, replacements, or repairs may be made without prior written consent. Some replacement parts may vary from those originally supplied and are subject to availability.
This warranty is the sole warranty of KSI Cuisine Solutions and in lieu of all other warranties, express implied, including any implied warranty of merchantability and fitness for a particular use. Labor charges for removal of or installation of warranted material as well as incidental or consequential damages are excluded. We do not assume for us any other liability in connection with the sale of your product.
What is not covered by this warranty?
• The natural aging or darkening of wood color, the wood knots, the inherent growth characteristics or variation in wood, We believe this is the beauty of nature and not a defect. Absolutely NO RETURN / EXCHANGE for this kind of cabinets or accessories;
• Wear and tear, damage, or defects caused by misuse, abuse, negligence, alteration, non-residential use, storage, or use in the non-controlled environment (Recommended 35%-55% humidity, temperature range 17-24
°• Having a heating vent under or in front of cabinets
• Any product used or installed in connection with our products
• This warrants in not qualify for the final sales, clearance sales
Special Door Considerations:
The purchaser agrees to let doors that we warped or have panel shrinkage a 4/1” or less to hang for one season (spring) before replacement is requested. Typically a door will return to its normal position once it is acclimated to temperature and humidity conditions. Prior to requesting a replacement for a door, please be sure the door has been installed properly.